When I was made aware that Verizon offered home Internet, I was also informed I would receive an Xbox for a new Internet account. Since I have been a mobile customer for 11years, and was also adding a new mobile line, it made sense to switch service to Verizon home. That was MAY 2023. I have made multiple attempts to receive the game system, only to be transferred and cut short. I would appreciate a proper conversation on the situation.
We're sorry to hear that you've had so many problems getting your hands on that Xbox. We want to make sure you get the help you need and we'll be sending you a Private Message so we can better help you.
~Jesse
Did you ever get your Xbox?
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