Xbox redemption
Cbrandt23
Enthusiast - Level 1

I signed up for home internet with the Black Friday sale and still have not received my Xbox.  It says order processed on 11/30 waiting for shipment. It has been past the 6 weeks  (today is Jan 12th)they said it could take. I have called multiple times and the reps are very confused. I will most likely be cancelling my service because Verizon did not live up to their end of the deal. 

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vzw_customer_support
Customer Service Rep

Cbrandt23, we're sorry to hear that you're having problems with your Xbox being delivered. We'd like to take a look at what's going on and make sure you get it ASAP. Please be on the lookout for a Private Message so we can help.

~Jesse

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