This has been the worst experience ever. They turn off your service for nonpayment but I have to sit on the phone for 3 hours to get a person on the phone. you have to pretend you are ordering something new to even talk to a live rep. soon as I speak to a person 1 or more service always for 1 has become interrupted. I just want to pay the bill.
Hello Ncrowder629. This pains me to hear your frustrations to pay your bill and restore service. Do you have access to your MyVerizon account. If not we understand and have our Financial Services team available at:
-Deb
Start a new topic or ask questions in the open forum.
