post acp discount

chingy4ever
Enthusiast - Level 2

verizon claimed im not eligible for any discounts after acp ends. i dont want a unlimited plus mobile plan or whatever its called. the get started button said service isnt available even though i already  got 5g home internete. there should be ways to get the discount without signing up for a  mobile plan

2 Replies
dianeinternet
Enthusiast - Level 1

Are they doing a bate & switch and do not really have a low income 5g internet? 

I have been trying to get Verizon to apply my approved Verizon Forward and my Lifeline discounts to my 5g internet account. So far I have been sent in circles and gotten nowhere. One page said set up you internet first which I did but then when I click on the button for the Verizon Forward it wants me to choose a plan which I already did. I also can not get anyone to apply my Verizon Forward or Lifeline to my account. I need this since the affordable connectivity program is gone.

 

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vzw_customer_support
Customer Service Rep

We want to provide information regarding any discounts on the 5G Home internet service. The lifeline service is only available with our FIos internet service. ~Peter

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