shipping address

FLLMax
Newbie

I placed an order for new home internet service this morning and just noticed that my address is incorrect in the confirmation email.  The order has not shipped, how do I change my address?

 

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jav6
Champion - Level 3

@FLLMax wrote:

I placed an order for new home internet service this morning and just noticed that my address is incorrect in the confirmation email.  The order has not shipped, how do I change my address?

 


I would make a phone call as soon as possible to the Customer Support number related to the order.  There must be a number in the email.

...Just another VZW customer...trying to offer some assistance...

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jav6
Champion - Level 3

@FLLMax wrote:

I placed an order for new home internet service this morning and just noticed that my address is incorrect in the confirmation email.  The order has not shipped, how do I change my address?

 


I would make a phone call as soon as possible to the Customer Support number related to the order.  There must be a number in the email.

...Just another VZW customer...trying to offer some assistance...
vzw_customer_support
Customer Service Rep

Hello FLLMax. We want to check back with you to see if you were able to get the address corrected on your order. If you still need assistance please let us know. 

~Ivone

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