Hello, I live in Starbuck street, Fullerton, CA, 92833. 5G UW, 5G, LTE services are unavailable in my neighborhood since yesterday afternoon. Phone calls and data are unavailable both.
I think the base stations near my home is broken. My iphone displays it connected to LTE service with very week signal (1 of 4). Also, it sometimes connected to 5G networks. But it can use data service very rarely. For my knowledge, it means that my iphone is connected to a base startion far from my home via control channel, not data channel.
Anyway, when will be the service recovered?
Hello, HarpoonPIP. We are committed to providing our customers with the best service experience on our network. We will be happy to help you with the service issue you are experiencing. Please send us Private Note to get started.
*Cassie
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