Hello I’m actually in Jamaica and I was told that I would be able to use my phone as if I was back home. I having such a hard time and need some assistance
Literally in the exact same situation. In Jamaica as of yesterday and can’t use my phone without WiFi.
We are here for you. Please tell us, is Roaming enabled on your device? What issues are you experiencing? ~Geo
One of our main goals is to keep you connected with your loved ones, especially when you travel. We would like to review what causes the service problem a little more closely. I'll be sending a Private Message, please reply to it, so we can get started.
~Maria
I'm sorry we missed you. Please send us a private message or contact us here: https://www.verizon.com/support/contact-us/ -Joe
