Longtime Verizon customer. Calls dropped multiple times a day to various phones in my own family. Very frustrating. Possibly leaving Verizon if this can’t be corrected. Please advise asap. I pay too much to have this many calls dropped for a couple of months now, and no, it’s not during peak times, etc. lol
Thanks for taking your time to reach out your service experience. Dropped calls are not what we want for you and your family. We expect consistency and reliability. We are here to look closer at your experience. Let's collect additional information to get started. When did this begin and have you noticed this occurring at certain times of the day? Does it occur at home or other locations as well? Let's look at network coverage to find answers. Please reply to the private message that will follow so we can get into the more details relevant to your account and specific situation.
-Deb
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