Phone number not verifying

Ninewest12
Newbie

I lost my iPhone Verizon sent me a new one with a new SIM card I was able  to transfer my account to the new one but it won’t verify my phone number they sed  I can keep the same number.  can’t make or receive calls or texts 

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vzw_customer_support
Community Manager
Community Manager

We always want to make sure that you're able to use your services, Ninewest12. We'd like to take a closer look at your account and help find out what's going on. We'll be sending a Private Note for further review.

 

~Izzy

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mafercortes
Newbie

I can’t verify my phone number. I recently got my phone replaced and they gave me a new SIM card, but i can’t verify my phone number no matter what i do. Please help me! 

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vzw_customer_support
Community Manager
Community Manager

We know how important it is to have your phone working at all times, we'll be glad to help out. Where are you getting this message to verify? Are your services working correctly?

~Freddy

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