30 day free trial

Rickn556671
Enthusiast - Level 1
The app keeps directing me here. I’m trying to sign up for the 30 day free trial
1 Solution
vzw_customer_support
Customer Service Rep

Rickn556671, thank you for reaching out to us here and for your interest in the 30 Day Free Trial offer. Please see the link shared below to review additional information and let us know if you have additional questions that we can assist with regarding the free trial.

 

To be eligible for Free Trial:

Your smartphone must have an eSIM slot available (i.e., the eSIM you want to use for Free Trial isn't active with another carrier).
You can't currently be a Verizon, Visible or TracFone customer.
You must be in the US.
Your smartphone can't be locked with another carrier. If locked, contact your carrier to unlock.
You can't have enrolled in Verizon Free Trial in the last 12 months

 

https://www.verizon.com/support/verizon-free-trial-faqs/#what

-Andi

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SynthpopAddict
Champion - Level 2

I will surmise you downloaded the My Verizon app from the QR code, but the "start free trial" thing doesn't work.  Setting up the free trial has changed since the last time I saw it on the website.  It's possible you're not eligible for some reason, or your phone isn't compatible.  Fine print in the FAQs say if the activation fails or some other tech issue occurs, then the free trial automatically ends. 😞  You could always ask your neighbors or friends who live nearby to see how well Verizon works in your area.  There are apps which give you an approximation of how well all the carriers perform in a location, but it's been my experience they aren't always completely accurate.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

Rickn556671, thank you for reaching out to us here and for your interest in the 30 Day Free Trial offer. Please see the link shared below to review additional information and let us know if you have additional questions that we can assist with regarding the free trial.

 

To be eligible for Free Trial:

Your smartphone must have an eSIM slot available (i.e., the eSIM you want to use for Free Trial isn't active with another carrier).
You can't currently be a Verizon, Visible or TracFone customer.
You must be in the US.
Your smartphone can't be locked with another carrier. If locked, contact your carrier to unlock.
You can't have enrolled in Verizon Free Trial in the last 12 months

 

https://www.verizon.com/support/verizon-free-trial-faqs/#what

-Andi

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