I recently worked to transfer my phone number from my previous company's account to my personal account; however I now cannot find my number with my account online nor on the app. Can someone help direct me toward my missing phone number? Thanks!
We are sorry to learn you are having trouble locating your account. Sending over a Private Message so We can help.
-Kristen
I am assuming you only have this one number which was transferred to you. When you login to My Verizon, are you getting a message saying something about "getting the full Account Owner experience when..."? If so, you got a guest account instead of a real one and will have to register your phone number again as if you'd never made an account before.
Please let us know if you still need assistance, we are here 24/7.
-Jaquetta
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