I port in new two mobile. and compleated. but my account still show "You’ll get the full Account Owner experience after you activate your device. LEARN more about account roles."
Can I get the full access owner account?
PLEASE.
We don't want you to miss out on those account owner experience, and we're here to help. We're sending you a PM so we can better help you.
~Jesse
I am having the same issue. I tried registering with a different email. I was able to get logged in and set up autopay. Hours later, I logged in and was prompted to unregister that email due to no lines associated. I logged in again with the old email and got the same error message as the original poster.
Hello Bhumpries13. We would love to help. Did you recently start service with us? Are you the account owner? -Joe
If your service is for mobile or the 4G/5G home internet cube, what happens if you try to create a new account using the phone number as if you'd never had an account? I'm pretty sure what happened is you ended up with a guest account instead of a "real" account because your service was not yet activated or maybe the system hadn't refreshed in time to reflect you joined when you first started using the My Verizon login. If the system doesn't let you make a new account, then someone at Verizon will have to delete your guest account so you can then re-register.
Start a new topic or ask questions in the open forum.
