New account not showing anything but order status

Ad44
Newbie

Hi, I signed up for Verizon wireless and was able to place order online. We were able to activate the service but when I login with the same details, I can only see the order details. 

Now, I got a text saying that payment is past due but I can not even see the account. 


Can someone please help??

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vzw_customer_support
Customer Service Rep

Hello, Ad44. Help is here. My apologies to hear this happened but yes, we want to do all that we can to ensure you are able to access your online My Verizon account. I have sent you a Private Message for further assistance. 

 

-Natasha

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