I want to port my number to either Verizon postpaid or prepaid however it rejects for unknown reasons. I never had an issue porting my number to any GSM postpaid or prepaid carrier however I do with CDMA carriers. I believe my number is blocked by my county I used to live in in the earlier 2000s as Verizon wasn't allowed there. Since I haven't lived there in a while, I'm not sure why this is occurring. I have asked Verizon customer and filed a FCC complaint with no success any everyone seems clueless. I know phone companies have access to phone details where is shows details on any possible blocks or freezes but no seems to know about it. I'm at a loss and do not want a new phone number as I don't want to update my phone number with a lot of family & companies along 2 factor authentications. Verizon can you help? If not, who or where can I go to get information to remedy this?
ello, Rich881. Help is here. Just to confirm, you are looking to be our customer, correct? Where did the phone in question originate from?
-Natasha
CDMA and GSM refer to 3G technology, which Verizon and all the other US carriers no longer use. If your number is not porting correctly, I'd contact your old carrier first to see if there's a problem with them not releasing your number or something else, then try calling Verizon's Porting Department at 888-844-7095.
If your phone is an older model, it may not be supported on Verizon's network. I was having trouble getting the page to load for some reason, but if you go to verizon.com and in the search function type "unsupported devices", a list will come up with links of various gadgets which won't work with Verizon any more. There are 2 pages worth of links FYI.
Start a new topic or ask questions in the open forum.
