Transferred IPhone but not service
Pinkyver12
Newbie

It’s been three hours since I transferred my services to Verizon from my old carrier. My iPhone is a 15 max pro  dual eSIM. I don’t have any physical Sim cards slot. I already deleted all the eSims. I don’t have the Verizon eSIM. I tried to use the troubleshooting site that has the QR code. But it says that that QR code is already used so it’s not working. Through guides. I’m still having trouble and still don’t have service.

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vzw_customer_support
Customer Service Rep

Hello, Pinkyver12. Help is here as we are overjoyed to have you as our customer. Please tell me more. Since transferring your service to us, have you registered or your online My Verizon account yet? Is this a consumer account or a business account? 

-Natasha

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SynthpopAddict
Master - Level 3

Depending on who your old carrier was, it can take as long as a couple of days for a port to finalize.  Your phone has no place to put an actual SIM card?

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I'm not a Verizon employee, just another customer trying to help.
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