I enrolled with Horizon Wireless almost 5 months. Since enrolled, I have been waiting for Mobile+ home internet discuss which is $10 per line and I have 6 lines ( so it should be $60 discount). Almost every month , I have been calling them to get that discount in my account but still did not show up in my bill. Verizon Custom service and corporate office are not able to resolve the issues. It's really frustrating and disgraceful. I never had such problem with any other carrier. If Verizon can not keep it's promise towards it's customer.. why you are advertising it.. Totally unacceptable and Fraud service ever. Offer vs reality never work with Verizon. Be careful before you are adding any service with Verizon wireless or Fios.
We are sorry you have had issues with your discount emdadbu27. You can get more details on the progam here: https://www.verizon.com/support/mobile-home-discount-legal/
~Ivone
This document is not helping to solve the issue. I had open a one account and met all eligibility. But still same issue.
My apologies to hear the link wasn't helpful. I do see the link does provide the steps to link the mobile and home accounts. We want to help and be respectful of your time. Could you tell us the steps you have taken thus far?
-Natasha
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