I have been trying to switch over to verizon from tmobile for the past week and everytime I place my order I get an email to send my personal infomation and copy of bill. Then when I check on status, they ask me to call them just to tell me they cannot verify the information I sent. Not sure what else I can tell them. Does this mean that I am able to use Verizon service? I am trying to bring over 8 new lines.
Can you get to a corporate Verizon store? This is just my experience, but I've found porting to be easier done by going to the carrier's store with all 3 carriers I've used.
The corporate store does accept online only discounts. Guess I’ll just stick my current provider, at least they give you honest answers.
We're sorry to read that you're having issues with starting service with Verizon. Have you contacted our Fraud Prevention team? ~Peter
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