porting issue
claremerkle
Enthusiast - Level 1

My phone number has not ported over to Verizon from Consumer Cellular. And the Verizon Port Center rep said it should have by 11 pm last night - she delayed it until then because if it were any earlier, CC would shut down my phone. Well, I do not have service now on my old phone or my new one.

I can't call Verizon  for help because I have no phone.

I can't even chat because the chat function wants to send me a text message to verify. I do not have phone service so as to be able to chat. 

Don't send me a how-do that involves calling. If you want me to chat or email, I can do that IF YOU DONT HAVE AN AUTOMATED SYSTEM OF VERIFICATION NEEDING A PHONE OR A TEXT FUNCTION.

Please advise.

 

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2 Replies
SynthpopAddict

Have you tried contacting Consumer Cellular to make sure they released the number and there wasn't any other kind of hold on your account with them?

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I'm not a Verizon employee, just another customer trying to help.
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claremerkle
Enthusiast - Level 1

Thanks for posting. The problem was solved.