sos mode no acivaation

Stefbarg
Newbie

i cannot activate my number on new phone. says it is pending. was on verizon chat for 12 hrs yesterday

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2 Replies
SynthpopAddict
Champion - Level 2

12 hours on the chat and they couldn't resolve the problem is horrible.  Did you just port into Verizon, or are you an existing customer trying to activate a new phone?

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

We're sorry to read about the issue with your device activation. We're here to help. Is this device purchased through Verizon? Is this for new or existing service? ~Peter

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