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Moto Z Droid transfering pictures to computer
ANDKHM38
Member

I am having trouble transferring pictures to my computer. When i open my phones internal memory and go to DCIM file it appears empty even though i see pictures on my phones camera. Any ideas?

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Re: Moto Z Droid transfering pictures to computer
tikibar1
Sr. Leader
Sr. Leader
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Re: Moto Z Droid transfering pictures to computer
ANDKHM38
Member

Yes, i did. But folders opens empty. When i check the phone pictures are there

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Re: Moto Z Droid transfering pictures to computer
vzw_customer_support
Customer Support

There's no doubt that transferring information from your phone is essential and we'd be happy to help you today. Let's go over a few additional details to make sure you can complete the transfer.

Just for clarification, what is the operating system of your computer? Does the device have the most recent software applied? I have included an alternative link for tips on how to transfer the phone content here http://vz.to/2gj3smi Please provide a few additional details and we will be ready to continue helping?

SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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