Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Moto Z Droid transfering pictures to computer
ANDKHM38
Member

I am having trouble transferring pictures to my computer. When i open my phones internal memory and go to DCIM file it appears empty even though i see pictures on my phones camera. Any ideas?

Labels (1)
0 Likes
Re: Moto Z Droid transfering pictures to computer
tikibar1
Sr. Leader
Sr. Leader
0 Likes
Re: Moto Z Droid transfering pictures to computer
ANDKHM38
Member

Yes, i did. But folders opens empty. When i check the phone pictures are there

0 Likes
Re: Moto Z Droid transfering pictures to computer
vzw_customer_support
Customer Support

There's no doubt that transferring information from your phone is essential and we'd be happy to help you today. Let's go over a few additional details to make sure you can complete the transfer.

Just for clarification, what is the operating system of your computer? Does the device have the most recent software applied? I have included an alternative link for tips on how to transfer the phone content here http://vz.to/2gj3smi Please provide a few additional details and we will be ready to continue helping?

SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes