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Slacker radio
BJ51
Member

Has anyone had any success in cancelling Slacker Radio? If so, how did you do it???

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Re: Slacker radio
vzw_customer_support
Customer Support

Hello BJ51,

 

We know how important it is to manage your services. You can cancel a Slacker Radio subscription right from the app on your phone.

 

  1. Open the Slacker app on the device.
  2. Sign in (If not already signed in).
  3. Tap the Menu icon (top left).
  4. Select the GEAR icon (top right).
  5. Select Account.
  6. Tap Modify Account > Cancel Subscription.
  7. Tap Cancel Subscription again on the Cancellation confirmation screen to confirm the selection.

 

ChristopherM_VZW

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Re: Slacker radio: install & cancel subscription
elitecarservice

Hi.  I have an additional problem.  I have 2 Samsung Androids.  One is S8+ &* the other an S8.  Neither have Slacker Radio installed.  I tried to install Slacker & the message I get is " installation failed. try again."  I tried 3 times/per: no installation.  Can't cancel subscription if i don't have app installed.  Have not found a way tpo cancel on My Verizon, after signing in.  What can I do. 

Harold 

E mail: [email address removed per the Verizon Terms of Service]

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Re: Slacker radio: install & cancel subscription
vzw_customer_support
Customer Support

Thank you for the additional information. We'd like to access your account to better assist you. We sent you a private note to get started. - ChristianP_VZW

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Re: Slacker radio: install & cancel subscription
vzw_customer_support
Customer Support

Thanks, Harold. I do see that your line is associated with a Business account. Our team here does not have access to business accounts. You will have to call 800-922-0204 for support.

 

ErinW_VZW

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Re: Slacker radio: install & cancel subscription
MAG923
Member

I want to cancel the slacker subscription that I haven't used in a very long time but am being charged.

 

how do I cancel it online?  I do not have the app on my phone. ... 

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Re: Slacker radio: install & cancel subscription
vzw_customer_support
Customer Support

Hello MAG923, We know the importance of being able to manage your subscriptions and will do all we can to help. What is the make and model of your phone? Also, what happens when you try to cancel by following these steps:

  1. Open the Slacker app on the device.
  2. Sign in (If not already signed in).
  3. Tap the Menu icon (top left).
  4. Select the GEAR icon (top right).
  5. Select Account.
  6. Tap Modify Account > Cancel Subscription.
  7. Tap Cancel Subscription again on the Cancellation confirmation screen to confirm the selection.

Are you receiving any error messages? 

-Tanisha

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Re: Slacker radio: install & cancel subscription
acashmere1
Member

Hello. I am having the same issue. 

Verizon, can you please help? No one on the support line seems to know what the issue is. 

 

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Re: Slacker radio: install & cancel subscription
vzw_customer_support
Customer Support

Hello, acashmere1. We certainly want to help with making sure that you're on the right path to getting the assistance you need on canceling your Slacker Radio subscription if you no longer wish to have it. Is this a subscription that you pay monthly for on your Verizon Wireless bill?

-Brett

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