The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned something amazing is on the way!
I cannot make calls from my iphone 6 and when I tried calling from another phone it went directly to voice mail. I can send texts.
We'd like to address your concerns regarding your ability to make calls. How long has this been occurring? Have you attempted a soft reset on your device? What steps, if any, have you taken to resolve this on your own?
DeannaL_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
This has been occurring for about five days. I have tried a soft reset, still no good. Also when I try to call from another phone it goes directly to voice mail.
BikerwearWe definitely want to get your phone to be making calls again. Was there any changes made around the time this started to happen? Do you get any error messages when you try to call out? What type of service is showing in the top left corner of the screen? What zip code are you in?ChristopherM_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
