Suddenly my home button seems to be depressed all the way down. It won't work. Has anyone had this problem and found a solution?
Sounds like physical damage. It's possible that it's a defect but it not a widely reported issue.
Best bet is to make a Genius Bar appointment at a Apple store and have them take a look at it.
Other option is to take it to a Verizon store and have them look at it. But only do this if there's not an Apple store within 100 miles.
Oh my! That definitely sounds alarming K888! When was your device purchased? Any signs of physical damage? Was the device recently dropped? Please keep us posted, thanks!MatthewS_VZWFollow us on Twitter @VZWSUPPORT
Device was purchased summer of 2013. No physical damage. Not dropped. I have an Otter Box commuter case.
Thanks,Kelly
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Thank you.
