I am trying to share my internet connection from my iPhone 4 with my iPad. I have gone to the settings on my phone where it says "Set up personal hotspot" and when I click on it, I am givens message that says: "to enable personal hotspot on this account contact Verizon at 611 or visit website". When I log in and look up my problem it directs me to a step by step process where the iPhone hotspot is already activated, which for some reason mine is not. I tried to call but because it was after service hours. I wasn't able to reach a representative. Can someone help me?