I am a month to month Verizon Customer. I have a Nationwide Talk Share 700 plan with 2 phone lines. I previously had text messaging blocked on both of my phones. Over the weekend I tried to unblock the text messaging on both lines. The confirmation letters that were sent to me were confusing. It almost seems that I signed up for another phone line. I do not want another phone line. What I was trying to do was remove the blocks on these lines. I still want the Nationwide Talk Share 700 plan that I had before. Can someone please verify that the text messaging blocks are removed but that the phone part of the plan has not changed.
This is a customer-to-customer forum, not Customer Service. You may want to contact them or check your account on-line at MyVerizon.
Customer Service:
Dial *611 from a cell phone
(800) 922-0204 from a landline
Monday - Sunday 6 am - 11 pm
It's only a customer-to-customer forum when a customer's concern is a waste of time for the verizon rep.. if there is money to be made, such as when a customer threatens to leave, disconnect - we see "official" vzw reps begging for PMs so they can entice the customer to stay with verizon in exchange for free car chargers that cost $1.
@jabee99
I understand your concerns with the changes! I would be glad to help.
Have you signed into your My Verizon account online at www.vzw.com to check your current plan? If you'd like, follow me, then send me a private message including your name, wireless mobile number and billing account password so I can confirm the plan. Thanks!
Anthony_VZW
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