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I was on a website all of a sudden my screen freezes I was able to get out of that screen after a few second and then noticed all my app icon disappeared I have an IPhone 5. Has this happened to anyone before?

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Verizon_Support

That is very strange! Have you been able to get your apps icons back now? Have you attempted a soft reset by holding the power button and home button at the same time until the phone restarts? Keep me posted with the results!
BryanS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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