I have been on the Verizon network for the past six years through my work. It is through my work because I have to be on call and available all the time. For all of the six years I have had perfect cell phone reception in my apartment. Since Friday morning, the reception has alternated between one circle and "No Service". As soon as I get about a mile away from where I live, I'm back to four or five circles. Obviously, there is nothing wrong with my phone or I wouldn't get service at all. I called Verizon and went to a Verizon store. Neither were able to tell me anything about what was wrong or when - or if - it would be corrected. I need to be reachable and am wondering if a tower is down or something like that. Is there any way to find out. Or to find out how long it takes to fix this type of problem? Thanks for any help.