Not happy

Anyone else think that Verizon is dumping on their existing customers, when it comes to the iphone?

I am using a phone I got as a Verizon customer from 2005, a Moto V276 flip phone, because the last 3 BlackBerry Storm 2 I have had have not worked correctly. But because I am in the middle of my 2 year agreement, I am getting told to pay $649.00 for a PHONE or just forget about it.

To me this is bad customer service and not a good way to retain customers.

Accepted answers

coops2k

johnvzw

you and others are right, a contact is a contract and I will live with it.

Also, there are no other phones that have generate the interest that iphone ha and by this board still does

I have 4 opions

1) live with a 6 year old phone.

2) try using my 4th new Blackberry

3) pay $240 to leave Verizon, and sign under a family member with AT&T, with a new Iphone for $49.00 and $50.00 a month as a extra line

4) let my contract run out and not use the line and sign under a family member with AT&T, with a new Iphone for $49.00 and $50.00 a month as a extra line.

Time will tell,

All comments

oriolesbeth1

Well you are in the middle of your contract. That's how it works with all the phone companies.

coops2k

not true, AT&T let any customer extend their contract and get an iphone, even if you where 1/4, 1/2 or 3/4 into it.

oriolesbeth1

They probably had to pay something extra.

ja1234

well I paid full retail in july for my droid x so I could save my upgrade date for when or if the iphone came out. I been a vzw customer since 2002 .... what should I get if I decide to not use my upgrade... that I have saved

AnnistonMedic

coops2k wrote:
not true, AT&T let any customer extend their contract and get an iphone, even if you where 1/4, 1/2 or 3/4 into it.

My guess is that they did that because they knew that the were losing exclusivity, and were trying to get as many customers as possible stuck in a 2 year contract instead of jumping ship to Verizon.

dougie011

I have always assumed I would have to fulfill my contract before being able to sign a new contract and getting a discounted phone. Maybe I am in the minority, but I thought that was how it worked. Why do so many people think they should get out of the contract they signed?

coops2k

I guess I was not clear, AT&T did that when the iphone first came out.

rockhead

Coops, I agree with you. You would think that they would make good, especially since it looks like you've had to go back to a phone that works and not use the phone you signed your plan with. I've been a little put out with Verizon for this same reason. I bought an HTC touch pro, went through 3 of these pos's withen 6 months. I asked if I couldn't get a different phone and they said yes but I'd have to pay full price. So I friend of mine gave me an old phone, which I've been using for a year and a half. My contract is up this month.

I am going to get the iPhone, it's a good thing Verizon got it because if they hadn't I'd be gone this month. I'm tired of them telling me that phones are as good as the iPhone then they turn out to be crap. I will NEVER buy another HTC and I don't trust the other Droids either.

pensfan0782

i cant get over how annoying it is people complaining about not being able to get out of a CONTRACT.

if you wanted the iphone so bad, you should have went to ATT or waited before upgrading

unknown

You have to finish paying for your last phone. What other products do you buy that you can stop paying for whenever you want to?

Veripp0ff

This phone company has been screwing me over for the last 7 years.

I had my i phone 4 32gb stolen Friday 13th. I call the company the next day and tell me there is nothing that they will or can do for me.

So a $750 phone that has been out for 3 months, can only be used by your illustrious net work, has a serial number that can be tracked by the net work when reactivatided by a second owner is my problem.

HOW ABOUT THIS!!!!!

find out how many $750 32gb iphones have been resynced and reactivated by verizon wireless and apple,

the phone has only been out for 3 months now, IT IS A BIT ODD THAT SOME ONE IS HAVEING THE PHONE THAT WAS PERCHASED PREORDERD OFF LINE SWICHED NO QUESTIONS AKSED!!!!!!!!!!!!

If some one steels your Iphone your are screwed.

AT and T has Iphones for $49 dollars! **bleep**?

kaebfly

Veripp0ff wrote:
This phone company has been screwing me over for the last 7 years.
I had my i phone 4 32gb stolen Friday 13th. I call the company the next day and tell me there is nothing that they will or can do for me.
So a $750 phone that has been out for 3 months, can only be used by your illustrious net work, has a serial number that can be tracked by the net work when reactivatided by a second owner is my problem.
HOW ABOUT THIS!!!!!
find out how many $750 32gb iphones have been resynced and reactivated by verizon wireless and apple,
the phone has only been out for 3 months now, IT IS A BIT ODD THAT SOME ONE IS HAVEING THE PHONE THAT WAS PERCHASED PREORDERD OFF LINE SWICHED NO QUESTIONS AKSED!!!!!!!!!!!!
If some one steels your Iphone your are screwed.
AT and T has Iphones for $49 dollars! **bleep**?

I get that you're upset but honestly, you didn't get screwed by VZW. You got screwed by whoever stole your phone. No carrier will eat the cost of your stolen phone unfortunately. It is why carrier's offer insurance plans that are meant to cover lost/stolen/damaged phones. Otherwise, you're responsible for the loss. The phone is reported as stolen so if I'm not mistaken the esn/meid will be "dirty" and anyone trying to activate it will have trouble doing so. It won't replace your phone but have you filed a police report?

As far as being screwed for 7 years...if you truly felt this way why did you stay with the company for so long?

AZSALUKI

yeah.....screw me once, shame on you.......screw me for 7 years????? shame on me. and the above post is accurate.....verizon, nor apple stole your phone. i had a car stereo stolen once. it never even crossed my mind to blame alpine ot best buy, or ask them for a new one.