I placed a pre-order for the new iPhone this morning, but had to cancel it since I needed to update the shipping address. When I went to re-purchase the phone an hour later, I was no longer able to upgrade my line despite receiving confirmation my order is canceled. I spoke to a rep and they were able to make sure it was fully cancelled but sadly after we hung up and i got to the agreement part of the checkout and boom the same error... whats weird too is that it looks like my upgrade seems to be grayed out in my list of phones but if i click the upgrade button itself it lets me through... what the heck verizon whats going on... anyone else have any luck?