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Slow 3G data speeds

I am in Toledo, OH and have experienced slow data speeds within the last couple of months. This coincides with the launch of 4G LTE in my area but to my knowledge this should not effect 3G coverage/speeds. I initially noticed it when I tried the droid bionic back in September, 4G coverage was spotty so when I had just 3G coverage it was incredibly slow. I thought it was just because it is a 4G device.

Now I have the iphone 4S, and things are slow. Really slow! I remember doing speed tests on my Original Droid by Motorola just 6 months ago. 900 kbps to 1200 kbps regularly. Things moved along fine. Now that I have the iphone, things are slow!!! And I'm not even thinking its just the device, a friend with the droid 2 only gets 300-400 kbps download speeds. Its not even just the speed test that I am basing this on. Facebook app won't hardly load anything, youtube videos are laugh out loud slow, browsing the web is literally dial up speeds. Its not all the time either, its a bit slower later in the evening.

Is this an iphone thing? My friends droid 2 still goes faster than my iphone, or do you think its a network thing? I called Verizon but have not gotten any help with the problem. It has gotten to the point where its like you might as well not even have a data connection because it is so slow.

Advice?

Comments

galaxie500fb

I know when I ran a droid about monthly I would dial *228 and select option 2 to sync with the closest cell tower. That gave me better cell service. I don`t know if this would even apply to the iphone though. Worth a shot?

rocketboy89

I'm not sure, I know when they activated it they didnt even do a *228, so I'm not sure if we can do that. Kind of like how the new 4G devices just "activate" on their own or something. No *228 needed. I wish Verizon would give me some sort of response. They opened a trouble ticket but that hasn't come back. They originally tried to tell me I am 3 miles from a data cell tower. In Toledo, OH. One of the cities with 4G LTE coverage, at a university with 22,000 students... really? lol Some of the things they come up with!

Tidbits

rocketboy89 wrote:
I'm not sure, I know when they activated it they didnt even do a *228, so I'm not sure if we can do that. Kind of like how the new 4G devices just "activate" on their own or something. No *228 needed. I wish Verizon would give me some sort of response. They opened a trouble ticket but that hasn't come back. They originally tried to tell me I am 3 miles from a data cell tower. In Toledo, OH. One of the cities with 4G LTE coverage, at a university with 22,000 students... really? lol Some of the things they come up with!

For the iPhone as soon as you plugged in the device to iTunes it'll activate no need to do the *228 and follow the prompts. You don't even have to be in the US to do this as well.

*228 will work when updating. On the 4G devices you can't as it works differently(GSM). Just power cycling your device does what *228 option 2 does.

rocketboy89

Do you know why the data speeds would be so slow? This morning I tested it again and they had more than tripled... maybe the trouble ticket customer service filed has gotten somewhere?

I saw that Sprint was having trouble with slow data speeds on the iphone 4S, but I am hoping that is just their crap network!

Quazmann

I have horrible 3g speeds as well. 4 bars and still only .15 to .25 mbps. What the hell is up, I just don't know. I am in

Bellingham Wa.

rocketboy89

The sent me a replacement phone and it got faster speeds but that was at 7pm. Honestly something I didn't do was go into general under settings. Then go under reset and click network and settings. They did this at the store while my new one was in the mail and it helped immensely. And call me crazy but the battery life was remarkably improved as well. Idk. Try that and a *228 update and let me phone if you have any improvement.

rocketboy89

I just wanted everyone to know that I received my replacement phone and did a speed test today at the peak traffic time around 12:46pm. I did multiple tests and received 2.06 mbps and 2.44 mbps download speeds. Very impressive as I am looking through the results (when i restored my phone it kept all the old tests in the speedtest.net app) and have never gotten above 1 mbps during peak traffic times. Maybe it was the first batch of iphones? I have no idea but I hope the new phone has no further problems!

johneb2

I spent about an hour with tech support this morning, due to slow 3G data speeds, as well as losing 3G completely. After trying all the normal stuff, they agreed to send me a replacement phone, which should arrive in 3 to 5 business days. I am in the Suffolk County, Long Island, NY area, and in a good 3G coverage area. According to tech support, this has been a documented Apple issue. We'll see what happens when the new phone arrives. JohnEB2

rocketboy89

Please let me know your results. This have been bad over here today but i guess everyone is having network issues today! Everyone on Verizon that is...

raynas

Are they sending you a refurbished phone or a brand new phone?

johneb2

The woman at tech support said it would be most likely a new one. She kind of hinted at the fact that they are not even at the refurbished stage yet, due to the demand. We will see when it arrives, supposedly on Monday.

honors21

My 3G service was slow I backedup my phone and wiped it and I reset as a new phone it is a lot better know I had a app that was causing my issue.

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