Still no charge on my card...

ajones6
Newbie

Soem people on Reddit are saying that their cards are already charged for the tax, etc...

Mine still has a delivery date of 11/3 but no charge yet. Still says “pending.” Anyone else seeing this?

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rpgarrett75703
Enthusiast - Level 3

My order status is "Processing" and shows an expected delivery of 11/3. They already pre-authorized the the charge on my credit card. My credit card app shows the charge as "Pending" which means the charge was authorized and it is waiting for Verizon to finalize the purchase once the item ships.

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im_simonds
Contributor - Level 1

I was charged today as well.  This means the phone will ship within the next couple days.

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ajones6
Newbie

What bank do you use? I’m using Chase and have heard that others with Chase are having trouble. I should call and double check.

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im_simonds
Contributor - Level 1

I have Wells Fargo. 

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SYESDNIL11
Enthusiast - Level 2

I use Chase and my card got charged yesterday afternoon, no issues. I ordered my iPhone on a payment plan though, so only the $30.00 (+tax) was charged. I heard that some people paying for the phone outright have been having issues with the charge being declined and flagged as fraudulent though...

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ERIFLO67
Newbie

I am having the same problem. I ordered mine as soon as the site let me, when I confirmed the sale I got an error page saying they couldn’t process it So I tried ordering it again and my line said I couldn’t upgrade checked my email I got a conformation number and a charge of $32 being owed but never got that charged to my card I also am with wellsfargo

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Earthmana
Enthusiast - Level 1

i Got the same error page but after caking Verizon, the order did go through.

i called an hour ago to double check since my card hadn’t been charged and they said it was all good to go and my card won’t get charged till right before it ships.

Nov 3 is showing as delivery day and still in processing Status

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JOHSTE27
Newbie

My card got charged yesterday.  I’m suspecting a Monday ship date.  Hopefully.

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Mellocious
Newbie

Yup, same boat ..not a dime taken...

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wgriffiths2
Enthusiast - Level 3

Charged the activation fee for both IPhone X’s ordered this morning . Always a great sign shipping email is coming early in the week.

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JOHSTE27
Newbie

Definitely a good sign when billing happens.

Sent from my iPhone 7 Plus

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JOHSTE27
Newbie

It should possibly happen tomorrow. The ship dates will be by Tuesday or Wednesday. I’m expecting mine to be tomorrow or Tuesday

Sent from my iPad

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albertor_vzw
Verizon Employee

I am excited for you. I am sure that this phone will not disappoint. If you need us we are here for you!

AlbertoR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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swinegardner
Enthusiast - Level 1

My card was just charged this afternoon. The site originally said delivery expected 11/3. Now says processing with no date, but I expect I’ll probably have it by Friday.

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SYESDNIL11
Enthusiast - Level 2

My order status also said processing, with no date this morning, but then I checked the order status this afternoon and it said my order had shipped and listed the FedEx tracking number. Verizon didnt email me to tell me my order had shipped...so it was a pleasant surprise Smiley Happy

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Earthmana
Enthusiast - Level 1

My card just now got charged.  There is still no shipping info and still says processing but now I feel better and hopefully will have it on Nov. 3rd.

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ERIFLO67
Newbie

My card also got charged the same time yours did i spoke to Verizon rep they told me they charge when they ship the device sure enough as soon as I got charged I got sent the fedex tracking number with it being already picked up from the warehouse or where ever they ship them form mine will arive nov 3 at around 3pm

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JOHSTE27
Newbie

Very nice!!

Sent from my iPhone 7 Plus

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iDroid
Contributor - Level 3

My card was charged on Saturday and they have already been shipped sit tight guys it won't be long now!

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Jls5879
Enthusiast - Level 3

I recieved. Tracking number from fed ex. Not sure if it ships Friday or I get it Friday. Regardless  it seems to be on its way. I’m sure you’ll be receiving an update soon!

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