I upgraded my iphone 4S to the Galaxy s5 and all my visual voice mails from my iphone are now gone. I decided I did not like the android so I returned it and went back to my iphone 4s for the time being, assuming my voice mails would come back as well, but they are gone. I have been on the phone with about 6 different Verizon tech's and no one can help me. They all try the same thing, they give me a special number to call to retrieve my archived VM but the only ones on there are my recent ones I have just gotten. I do understand about the voice mails being different with apple, but NO ONE thought they should mention this to me when I was upgrading in the store! A small, please save all your personal information, including voice mails would have been nice! I have had very important and significant voice mails saved for 10 YEARS, I have never lost them before switching devices and now I switch to android for 5 days and they are all gone forever. I don't think this is right and there HAS to be some way to get them back. Are they deleted forever? 10 Years of VM down the drain because I switched phones for 5 days, it just tears my heart out! Also, I want to note that I received a VM when I had my android and when I switched back to my iphone, my vm was there! How did it switch back with me if they are incompatible services?
I read another thread where someone else mentions this same thing and they said that Verizon did "something" to get them back. Can anyone please help me?
