Child Item

Site Totals

61201 Questions Answered 267 Categories

Verizon coverage in Wyoming

What are the requirements for Verizon to increase coverage in rural areas? I’m a healthcare provider in Wyoming and I take call at a hospital. My calls are dropped frequently and I’m unable to use my brand new iPhone 12 Pro for anything other than texting using iMessage while I’m the hospital itself. It’s steadily gotten worse during the last 5 years.

Comments

Ann154

What is the zip code for the area you having trouble with the signal?

Verizon_Support

We know being able to get reliable service with your new phone is a huge deal, erichh. We'd be glad to help get things working better. How long has this been going on? *Zaak

erichh

83110

erichh

This has been an ongoing problem for a year now but has dramatically worsened over the last 4 months. I upgraded my phone in July without any improvement.

Verizon_Support

Thanks for those details, erichh. The last thing I want is for you to expereince service issues. No worries, I am more than happy to help get to the bottom of things for you. What exactly is happening with your service? Does this issue happen at a particular location or everywhere you go? Is this happening indoors or outside?-Dia

erichh

This happens both indoors and outdoors. I am frequently unable to send texts and make or receive calls. Most often this happens in the town of Afton, WY (83110) and up to a 5 mile radius outside of Afton. My phone shows that I am on the Verizon LTE network and not roaming or extended coverage. This happens everyday at work inside the hospital which is problematic since I depend on my phone for emergency calls as a healthcare provider. Some of my coworkers have ditched to a local cell carrier due to this issue.

Child Item