Will Verizon honor the deliver by 9/21 for the iPhone 5?

[Mimi80]

I pre-ordered at 3am and the website said that it would be delivered by 9/21.  Now I'm reading that Apple is overwhelmed and has promised delivery within two weeks and now I notice that Verizon is promising delivery by 9/28.  What about the ones that ordered with the understanding that it would be delivered by 9/21?  Had I known I had to wait two weeks instead of a week for the iphone I would have reconsidered ordering it online. 

[mdram4x4]

im sure if you read the fineprint there is a loophole

[budone]

You should be fine. The new dates are for those who order right at this minute. By tonight, it may be another week later.

[NuDroidUsrr]

  Since they do not control stock, I would think they would be bound by what Apple can deliver, which may be possible by the 21st or maybe not. That's the problem with doing a pre-order, there is always that possibility..

[QWQ512]

Don't worry you will be fine this is not their first pre order.

[Dgoins1]

i pre-ordered at around 2:55am EST and still havent got a conformation email but my preorder conformation number is saying pending and people that posted there time is saying delivery on 9/21/12 any ideas why?

[QWQ512]

You are good as long as you have your confirmation number.

Here check your confirmation number with this:

https://preorder.verizonwireless.com/iconic/iconic/screens/IconicSearchInit.do

[Karenn]

Mimi80 wrote:

I pre-ordered at 3am and the website said that it would be delivered by 9/21.  Now I'm reading that Apple is overwhelmed and has promised delivery within two weeks and now I notice that Verizon is promising delivery by 9/28.  What about the ones that ordered with the understanding that it would be delivered by 9/21?  Had I known I had to wait two weeks instead of a week for the iphone I would have reconsidered ordering it online. 

I called them about this earlier. I ordered mine around 12:15am Pacific time and I was told that if it said 9/21 then it should be delivered by then for me. I think it is being pushed back because of the demand and not enough phones to ship out to everyone on the 21st. This also has happened with Apple and At&t

[Dgoins1]

What do you mean by pushed back mine was ordered before the 3:01am eastern (12:01PST) 2:55amEST to be exact and some people's are showing a delivery date in there conformation email and I still haven't got that... But when I ordered it did say 9/21/12 delivery on the preorder so your saying I'm good for 9/21 delivery?

[Karenn]

Pushed back as in those who are ordering it now will recieve it later than the 21st.

Yes, you should receive it on the 21st. Though you haven't received an e-mail, your confirmation number should of showed up after you purchased it. If you have it written down, you can check your order here: https://preorder.verizonwireless.com/iconic/iconic/screens/IconicSearchInit.do

[fayemegan]

I got a tweet response from VZW and they confirmed that if you preordered your iphone when it still said 9/21 it will be delivered ON or BEFORE 9/21

[jpressley34]

Anyone received a shipping confirmation number yet?

[Dgoins1]

I to got that tweet saying if I ordered when it said 9/21/12 I would receive it the. And I was told by a csr that they won't send out conformations till the phone ships. Then got a tweet that said if your preorder conformation number shows expected ship date 9/21/12 that's when it will ship out not when you will recieve it. So I'm confused csr said I'll have it on or before. Csr from twitter said no that's when it's shipping. Some of you have delivery dates already and conformation emails most of us don't I'm confuse

[rara105]

The reason you haven't received your confirmation email yet is because they are still validating your payment method. They do not send out confirmations until everything has ran through the bank and they are sure that you have given them a valid form of payment

[Dgoins1]

I just spoke to a csr that called me after wanting to talk to a supervisor due to conflicting information. I was told NO ONE WILL RECIEVE THERE PHONE ON 9/21/12 it will be 2 days later and with the week end Monday at the earliest.... Take it for what it's worth

[fayemegan]

Well i just spoke to a CSR, chatted with a CSR AND got ANOTHER tweet saying they will be delivered by the 21st.

GET YOUR CRAP TOGETHER VZW

[QWQ512]

They are shipping today through fed ex if u want to know if yours is shipping today keep an eye if your account, if it gets charged like mine and several others with tracking numbers did already it will ship today.

[dgoins01]

I don't have a tracking number yet but did get charged. But it says your order has been sent for processing

[kinsaul]

This is what I was told as well... and I'm quite upset about it. If I have not received shipping information, I will pitch a fit and make them give me one from the store on the 21st.   That is the point of pre ordering!

[Dgoins1]

Can you send me a screen shot of the tweet?

>Personal email address removed to comply with VZW ToS<

Message was edited by: Verizon Moderator

[Abe73]

It will get delivered by the 9/21.  I remembered last year when I preordered the 4S.  I started at 3am (EDT) trying at the Apple site.  When I could not get through after numerous attempts, I ordered through the Verizon site. I ordered 2 phones and it was quick and painless. I think I was back in bed by 3:15.

I never received a confirmation email and every time I tried to check the order status during the days that followed, I would always get the message that they could not find my order.  When I called, CSR told me that I may not get it for a few weeks and that they had no more information than that. However, the Wednesday prior to the promised deliver by date, I checked my Credit Card activity online, and sure enough, I saw that Verizon charged me for the phones.  Friday late morning, Fed Ex was at my door with my phones.

So, if it is anything like it was last year, do not worry.  You will get it by your Deliver By date even though it looks like there is no activity with your order.