export text messages

Mel61780
Newbie

Can someone please tell me how to export text messages from my Iphone 5S

Labels (1)
  • Apple

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vzw_customer_support
Customer Service Rep

Mel61780,

What a great question! We'll be happy to help answer it for you. We have a great new program called Verizon Messages. It's an app you download on your phone and it'll give you access to your messages via the My Verizon website. Please know that it will not be able to detect iMessages as those are not texts and are sent using data. You can read all about Verizon Messages here-> http://vz.to/1AlSaSo

SarahO_VZW
Follow us on Twitter @VZWSupport

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wsfmich
Enthusiast - Level 1

how do I export messages using my laptop? already subscribed to Verizon messages, but I choose the date range, and then I'm notified it is "exporting"... but then it fails. There are "no messages for the selected period".

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vzw_customer_support
Customer Service Rep

We appreciate you trying those steps already, wsfmich. Are you using the Desktop App or the Web App from your laptop? What operating system does your laptop use? We'll find a way to help get your messages exported.

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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Kitty410
Newbie

I receive same message when trying to export. I need this done today before the message I need is no longer available.

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vzw_customer_support
Customer Service Rep

Kitty410, 

We want to do all that we can to ensure that you don't lose any important text messages. When exporting that message, do you recieve a pop-up message that advises you to download additional software to support this task? 

 

 

LasinaJ_VZW

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Ledsteplin
Contributor - Level 3

What do you mean by "export messages"? Do you mean "Send Messages"? What is it you're trying to do?

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Dallas1596
Newbie

I think my wife is seeing another man the phone bill is in my name she has nothing to do with it I need to see if I can read some of her mess

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nicholasbranson
Specialist - Level 1

Dallas, you will have to either get her on the verizon messages app and log into her line on vtext.com, or if she has an iphone log into her apple id on a mac computer, or just get a hold of her phone. You can't check it on the verizon website, only the times and dates and the number texted, not the contents of the text.

It might help though to see if there is a number you don't recognize that she texts all the times or really late at night.

<< Personal comments edited to comply with Verizon Wireless Terms of Service >>

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tbo27
Master - Level 2

You could take screen shots and email to yourself

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Ledsteplin
Contributor - Level 3

If you are switching to a different phone, use iCloud. Just sign in on the new device and your messages should be there intact. If you're wanting to transfer them to a computer to save, there is a way to do that. I just don't recall how. Go to an iPhone forum and ask about that. One like iMore.com.

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tbo27
Master - Level 2

I cloud saves texts? I didn't realize that. I'm wondering if this is for legal purposes

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Ledsteplin
Contributor - Level 3

iCloud backs up everything on your phone. Photos, contacts, notes, email, apps currently on the device, messages, etc.

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Ledsteplin
Contributor - Level 3

iCloud does not save texts. It backs up what is currently on the phone. If you delete a message, then do a Back up to iCloud, then that message is no longer backed up. There's a difference in Saved and a back up.