iPhone 4. Verizon. It Begins.

[laurend_vzw]

To learn more about the iPhone 4 on the Verizon Wireless Network:

Click HERE!

iPhone 4 Frequently Asked Questions Click HERE!

[life24get]

I’ve been a loyal and very patient VerizonWireless customer for nearly a decade.  My wife left Verizon for ATT’s iPhone last year giving up hope to get the device available on Verizon network.  I decided to wait…

Not too long ago I got a call from Verizon offering me the iPhone.  Since I use my phone for business I had to find out whether iPhone is compatible with my company’s enterprise network before taking the offer.  I was told by Verizon I could call back and take advantage of the opportunity. 

But when I called back just a few weeks later I was told I am not eligible for the upgrade for another year and half!  So, after sticking around for over two years waiting for Verizon to realize the iPhone is the right tool for its customers, I am rewarded with “NOT ELIGIBLE” status!

Great job Verizon – you’re about to lose your most loyal customer! Now, instead of adding my wife back to the family plan on Verizon, I’m about to join the family of AT&T!

Truly remarkable customer service! Sorry, I’ve wasted so many years doing business with the company that has so little consideration for its customers!

Am I the only one feeling I was cheeted and abused by Verizon?

[JimJohnson30]

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life24get wrote:

I’ve been a loyal and very patient VerizonWireless customer for nearly a decade.  My wife left Verizon for ATT’s iPhone last year giving up hope to get the device available on Verizon network.  I decided to wait…

Not too long ago I got a call from Verizon offering me the iPhone.  Since I use my phone for business I had to find out whether iPhone is compatible with my company’s enterprise network before taking the offer.  I was told by Verizon I could call back and take advantage of the opportunity.

But when I called back just a few weeks later I was told I am not eligible for the upgrade for another year and half!  So, after sticking around for over two years waiting for Verizon to realize the iPhone is the right tool for its customers, I am rewarded with “NOT ELIGIBLE” status!

Great job Verizon – you’re about to lose your most loyal customer! Now, instead of adding my wife back to the family plan on Verizon, I’m about to join the family of AT&T!

Truly remarkable customer service! Sorry, I’ve wasted so many years doing business with the company that has so little consideration for its customers!

Am I the only one feeling I was cheeted and abused by Verizon?

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When was your last upgrade?

[rcschnoor]

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life24get wrote:

I’ve been a loyal and very patient VerizonWireless customer for nearly a decade.  My wife left Verizon for ATT’s iPhone last year giving up hope to get the device available on Verizon network.  I decided to wait…

Not too long ago I got a call from Verizon offering me the iPhone.  Since I use my phone for business I had to find out whether iPhone is compatible with my company’s enterprise network before taking the offer.  I was told by Verizon I could call back and take advantage of the opportunity. 

But when I called back just a few weeks later I was told I am not eligible for the upgrade for another year and half!  So, after sticking around for over two years waiting for Verizon to realize the iPhone is the right tool for its customers, I am rewarded with “NOT ELIGIBLE” status!

Great job Verizon – you’re about to lose your most loyal customer! Now, instead of adding my wife back to the family plan on Verizon, I’m about to join the family of AT&T!

Truly remarkable customer service! Sorry, I’ve wasted so many years doing business with the company that has so little consideration for its customers!

Am I the only one feeling I was cheeted and abused by Verizon?

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If they say that you are not eligible for an upgrade for another year and a half, then that means you only upgraded just 2 months ago. EVERYONE is eligible for an upgrade with discounted pricing after completing 20 months of a 2 yr contract.  If you didn't just upgrade ~2 months ago, then the person you spoke with when you called back was mistaken.

If you did just upgrade ~2 months ago than I can only think of a couple of scenarios. You upgraded and were still within the window that you could return your device without penalty. Why they would call you, unless you specifically asked to be called when the iPhone became available is a mystery to me. Did you sign up to be notified when the iPhone became available? Did you mistake this notification as Verizon saying that your current line is eligible for an upgrade, when they just meant to say that the iPhone was available, as per your request? Did you mistake them saying that you can add the iPhone to your account(on another line) for meaning that your current line was eligible for upgrade? All of these are possible reasons for the call.

[Ptmc518]

Now, is Verizion getting the iPhone 5 when it's announced in September?

[RoyB_VZW · Accepted solution]

We are unable to speculate what devices may or may not be coming to the Verizon Wireless device family, as this may raise expectations that may not be met. If you are interested in the latest devices, you may sign up for alerts of new products or services becoming available by clicking on this link. 

Thanks,