iPhone 4 ear speaker not working
southbayjay
Newbie

Looking for more info regarding this problem..

 

Purchased iPhone 4 for my wife and I last month.

 

My iPhone ear-speaker went dead, but the external speaker, plug-in wired ear-phones work, and mic still work.

 

I went to take it in, and then the darn thing started working again. lol  Same thing happened early this week - not working, then it started working again.

 

Now my wife's iPhone 4 is starting to do the same thing. argh!

 

Not really sure if it's hardware or software.. but anyone else on this forum experiencing this same problem?

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1 Solution
ArnettH_VZW
Verizon Employee

May I ask is wifi or bluetooth active on both devices. If so, I recommend to turn wifi and bluetooth off when not using it. Also, verify that there isn't any dust or debris in the headset jack. Often times, dust will cause the device to think that a headset plugged in. 

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Toochief
Newbie

Do you use Bluetooth on occasion?

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southbayjay
Newbie

Yes. My Bluetooth on my iPhone 4 is enabled (to sync with my car).

 

But my wife's iPhone 4's Bluetooth is not.

 

I Googled this "ear-speaker problem" and found a few other reports, but no solutions (on Apple support forums).

 

Just wondering if the people of this forum encountered the same thing.. thanks for your fast reply !

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ArnettH_VZW
Verizon Employee

May I ask is wifi or bluetooth active on both devices. If so, I recommend to turn wifi and bluetooth off when not using it. Also, verify that there isn't any dust or debris in the headset jack. Often times, dust will cause the device to think that a headset plugged in. 

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