signal strength for iPhone 13

doglover116
Newbie

I have an iPhone 13 and many times I only have one bar in my home.  I was going to get a network extender and it asked what the frequency band is, which I have no idea and don't know where to find it.  They say I need 13.  Anyone help?

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vzw_customer_support
Customer Service Rep

We know how important it is to have reliable service, doglover116. We can help you look into this further and see if it’s necessary to get a network extender. Let’s get some additional information on this situation. Is this issue happening only indoors? Does service improve in other locations?

 

-Jason

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