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Can I change a line to an eSim?
wcschu
Member

I have two phones (long story), and was wondering if I could change one to an eSim (in theory two phone numbers on one phone).

Do eSims work like that?

If so, is it possible?

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Re: Can I change a line to an eSim?
vzw_customer_support
Customer Support

wcschu,

 

Awesome question. Being able to carry one phone instead of two would certainly be nice. That is actually one of the main uses for an eSIM. One number can potentially be on the eSIM while the other can be on the regular SIM. We're glad to help find out if this would work for you. What phone do you have? Are both of these numbers through Verizon?

 

AndrewT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can I change a line to an eSim?
bd94s10
Sr. Member

Yes, you can do this now with Verizon Wireless. If both numbers are on the same account it is easy. Contact Customer Service and request to change whichever line you'd like to the Digital IMEI in your iPhone XS, XS Max or XR. Just helped a friend with this. If they are on different accounts you must have access to the account your requesting to make a change.

Settings > General > About  > Digital SIM IMEI is what Verizon will need to make the change. Upon entering this, their system will auto generate a digital SIM. They will email you a QR code you will need to scan via Settings > Cellular > Add Cellular Plan. Make sure your on iOS 12.1.2 or later.

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