15 pro max locked policy

[daafricantinkomaster]

I have a 15 pro max that’s locked to Verizon wireless , it’s more than 60 days and it’s still locked . Pls is the 60 days working days only or Saturday and Sunday are part of the days counted . 

[vzw_customer_support]

Hello, daafricantinkomaster. Having access to your device is a must. Help is here. Just to confirm, do you currently have an active Verizon account with us? Were you the original owner of the device in question? 

-Natasha

[daafricantinkomaster]

Am the original owner of the device , bought brand new 

[daafricantinkomaster]

Bought the phone from eBay .

[vzw_customer_support]

Thank you for letting us know! We'll be sending a Private Message to better assist. 

~Izzy