I've had an Apple watch SE and awhile ago upgraded to an newer apple watch after i lost the old one. Previously, I had LTE on the old watch and am trying to log into my account to readd the LTE on. However, I am on a family plan so the username automatically defaults to my number despite the account username being a different number on the plan. How do i log in if i cant change the username?
Thank you for reaching out. Can you please clarify what you mean by the user name defaulting? Is this two seperate accounts?
-Melissa
I am on a family plan, so the username for the account is different than my own number. However, it is all one plan under different lines. The problem comes when i try to set up through the apple watch up, as it defaults the user name to my number and not the number that is used to log into the account
Thank you for clarifying. Just to confirm, have you ever set up your My Verizon for your line, meaning you set up a username (not your phone number as the username) and password?
-Natasha
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