Call Filter APP not working
Pforshay
Newbie

Verizon Call Filter is not opening on my new iPhone12 Pro. It starts and then immediately closes. I went to the APP store to see if it had been updated but that didn’t work. 

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vzw_customer_support
Customer Service Rep

Are you trying to connect to the app while on wifi? 

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Pforshay
Newbie

What difference would THAT make? Calls that are supposed to be filtered out should be done so within your switch. 

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vzw_customer_support
Customer Service Rep

Our goal is to confirm you're getting the signal from Verizon and not Wi-Fi. Customers who call about Call Filter calls should report the phone number at https://reportarobocall.com/trf/# Did you know that that if you have an iOS device you can also “allow” the number in the Call Filter app? VCarter_VZW

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