Complaint, company, manager,
__abc
Enthusiast - Level 3

I’m not okay 👌, I’m still suffering, within no way my Freddy Krueger nightmare of 12300 so.  with a person 🧍 that I cannot even say manager company store 🏬 that was July 2023, I’m still struggling with my pain he caused me, how can I file a complaint against him for all the things that he verbally assaulted me with and he did to my family and my bill with the fraudulent charges, that he put on my account? 

 

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Re: Complaint, company, manager,
vzw_customer_support
Customer Service Rep

Going into any of our stores should always be a great experience, and we never want any of our customers to feel assaulted or for the charges on their bills to seem fraudulent. We're sending you a Private Message so we can gather more details.

~Jesse

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Re: Complaint, company, manager,
__abc
Enthusiast - Level 3

Sorry 😢 Jesse I spoke with a Verizon representative on the phone 📱 about an hour ago. I’m now going to curl up into a ball in a fetal position. I’ve been trying so much pain and suffering for reliving this pain and the fractured system that occurred in this toxic environment of the store 🏬 manager who took away my safe place and turned it ugly and left me feeling worthless and miserable for all the research that was done ✔️ by me. No it was not Verizon Wireless who found the proof of the deliberate breach of fraud charges against my account. I can not find anyway to recover from this criminal theft that occurred at my what was a safe place for me. I cannot return to this store 🏬 without support from my family members my husband, my adult 👩 children my grandchildren who all have Verizon Wireless services and now I cannot get my life back. So my adult children and my grandchildren whom have Verizon Wireless services as I do will be directed to never enter the store 🏬 premises again. Thank you 🙏🏻 very much Jesse my heart 💜 and my health cannot go through anymore. I’m shattered by my experience and I shake when I say the name who charged my account over several months with fraudulent charges. 

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Re: Complaint, company, manager,
__abc
Enthusiast - Level 3

Refrain from contacting me ever again! I’m tired of the canned answers and Verizon trying to make it seem like an error. In choosing to ignore the truth.

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