Data, texts and minutes where are you?

[SassySouthern67]

I have three iPhone 14 all on same plan, unlimited everything. When I look at the usage of all 3 phones on my account it’s all different. 

Phone 1 - Shows all calls, texts and data use. 
Phone 2 - Shows only calls made to two specific numbers (one of those numbers is Phone 1)  texts to only one number (Phone 1) and not one ounce of data use.  Even though multiple numbers are called, numerous texts are sent/received and data is used all day.                                                                                                                                                                                                                                      Phone 3 - Shows all calls, texts but very sporadic data usage. This phone is used for music and apps only. 

 All three phones settings are the exact same. How can everything show up correctly on one phone but the other two not show at all? 

[vzw_customer_support]

Thank you for reaching out on this platform. To better assist you, please tell us a little more. Are you looking for your lines usage under the Account Owner or Account Manager (authorized user) profile? 

~Maria

[SassySouthern67]

I am looking for line usage under account owner.  All 3 phones are mine and under same account. I can see all usage from one line, partial use from another and almost no use from the other. The one that I see almost no use from I know is using data, sending/receiving texts (not iMessages) and making multiple phone calls but there is nothing showing on my usage report or in my monthly bill. 

[vzw_customer_support]

Thank you so much for the information. We want to figure out what's going on so we can make sure this is resolved. We're going to send you a Private Message so we can gather more deata.

~Jesse