Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I didn't follow instructions to activate the new iPhone 6 properly. I skipped.the part where I had to call the 888# from my old iPhone to transfer the plan before shutting down and setting up the new phone. Now my new phone is not connected to the plan so I can't make calls. Anyone know what I can do now?
Call the number from a different phone to get the new one activated. You can also go to a Verizon corporate store to get it activated.
If your old phone has nano SIM, just put it in the new phone, that would be easiest if the old phone has the same size SIM.
Thank you!! It worked and you saved me a trip to the Verizon store. : )