Verizon
For some 25 years or so, I have been a loyal Verizon customer. Over the the last few years, they have worked really hard at destroying that loyalty. It may be time to bid farewell to a company that once seemed to care about customer service. My experience over the last few days has been dismal to say the least. For years I would be what is considered a promoter for Verizon. I have raised three children who are now adults and followed their father’s advice to go with Verizon. I regret giving that advice. I once often referred Verizon to family, friends, and acquaintances. I regret that as well. Initial rep’s I speak with do their best but their efforts are lost in the corporate fog of unconcern. Supervisors and decision-makers apparently don’t have the care of fortitude to get directly involved.
