Date is December 11, 2023 pond delivery from the UPS driver of my 14 pro. The box seemed awful light and it was an empty box open in front of UPS . He took the empty box the UPS driver and registered it as a non-delivered. I cannot get anybody at Verizon to rectify this issue. I have spent countless hours, round and round, escalating, escalating, Service tickets, and getting nowhere.
CJ061, we're so sorry to learn of the empty box you received via UPS. We know it's important for your new device to be processed, and we're here to help. We'd love to take a closer look at your account and find out what's going on. To better assist, we'll be sending a Private Message.
~Izzy
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