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How do I replace a broken phone
dmeloon
Newbie
‎09-30-2019 07:32 AM

Is it possible to replace a broken phone if I have insurance on the phone?

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Re: How do I replace a broken phone
vzw_customer_support
Customer Service Rep
‎10-02-2019 07:43 AM

dmeloon,

We're sorry to hear about your phone, and we can relate to how important it is that you have a working phone you can rely on. Insurance is there to provide peace of mind and provide you with a replacement. The following link will help get you started: https://www.phoneclaim.com/verizon/ Before you go down that route, what concerns are you having with your device?

KatiM_VZW

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