How do I stop the My Verizon app from giving me an error code?

mholliday1981

I keep getting this error code MDN Error. Code: 11

On the My verizon app.

ALl I want to do is check my data usage so I can see if I can lower my data plan.

This website is a mess too. I been trying to register and having all kinds of problems.

If I am using prepaid , I don't get owner status or something?

I been trying to check my data on this website , but it won't let me do that either.

I am so tired of verizon and their crap. Expensive bills and what not. I use to have a 130 dollar bill a month until I went prepaid, now I may just go to ATT they have 4g prepaid and just about as good service.

What can I do about this error I am getting? Or how can I check my data on this site, when it is telling me I am not the owner. Even though I am the owner of the account.

Accepted answers

StreetDocRN

Hey,

You might try uninstalling the app and then reinstalling it. Hopefully it will work then.

Doc

All comments

StreetDocRN

Hey,

You might try uninstalling the app and then reinstalling it. Hopefully it will work then.

Doc

mholliday1981

Yes, that thought did cross my mind... Not something I was hoping to have to go through. If I try it, I will post if that was a success or not. Until then, please what is this code about and how to fix?

StreetDocRN

Not sure exactly, but I think it has to do with the cache in the app, some error there. You may simply try clearing the cache in the app.

Doc

mholliday1981

Uninstalling and re installing worked.

Heh , well I definitely do not need 2 GB of data.

StreetDocRN

Good. I noticed you have an iPhone 4 and I don't think you can clear an app cache like on an Android phone. Glad you got it going.

Doc