Lost cellular settings- phone showing as SOS
SocrGirl92
Newbie

Please Help!

I am unable to make/receive calls, non-iMessages, etc

Lost cellular settings altogether and SOS showing constantly!

My #iPhone13Pro has had “No Sim” errors for the last week, since day of last OS update.  

Updated that day thinking it was an one-time occurrence, but instead, it’s now daily

Would restart, troubleshoot, etc.  

Today, the error was repetitive and caused calls to drop and now SOS is showing and I see there are not any Cellular settings on phone anymore.  

My phone is basically useless for calls 

Please help!

Labels (1)
0 Likes
4 Replies
derekmanis
Newbie

Mine is doing the same thing.  Thought it was an Apple issue but spent 2 hours with them restoring and having them do a hardware diagnostic.  They say it is a carrier issue.  I am going to the Verizon store tomorrow to see what they can do.  

0 Likes
vzw_customer_support
Customer Service Rep

Thank you so much for bringing this SOS issue to us, that's definitely not the way we want you to feel about us. We appreciate your feedback and will be happy to help with your Verizon service. Please PM me, so we can address all your concerns

>Patricio

0 Likes
Needmycalls
Newbie

I just bought a new iPhone 14 and was advised to do the transfer from old phone to new at home. I did and it said complete. We left the house and had no cellular. It’s not the iPhone. I’ve done every trouble shoot and it’s fine. It’s with Verizon. Why is this an issue? Fix it. This is a business phone and I can’t get any messages or calls in or out. Unacceptable. 

0 Likes
vzw_customer_support
Customer Service Rep

As a valued customer, your device and service concerns are our concerns too. We apologize for your inconvenience and we'd like to help.

 

We've noted your reference that your device is your business phone. Are you a Verizon business account customer? If so, we'd like to help you by calling us at Business Team directly at 800-922-0204. 

 

-Robert C.

0 Likes